Human Resource Management in the Gig Economy: A study on sustainable HRM practices in Gig workers in the era of Algorithmic control.

Abstract

The rapid expansion of gig economy has indeed been able to transform the traditional market. The businesses today are bound to function in an extremely dynamic environment, which we can call the VUCA world. Volatility, Uncertainty, Complexity and Ambiguity is no more a buzz world but many adaptive responses to it are growing. One such kind of economy is the gig economy where the workers are paid “per task” or “per gig”. This comes as a contrast to the traditional economy where the Human Resources’ jobs were relatively stable, compensation regulated and they were protected by some social security that saved them in various contingencies of life. Not just this, the shift from traditional approach to algorithm-based control from human control has also caused structural changes in this sector in the Human Resource Management practices. As Gig economy, both platform and non- platform continues to grow, the Human resource management practices have to be introspected minutely for its inclusivity and sustainable viability in both economic and social terms.