An Empirical Study on the Role of Artificial Intelligence in Human Capital Management

Abstract

The world began to change and adapt accordingly to the dynamic technological advances. As same as the application of advanced technology in the present day is known as Artificial Intelligence (AI) which is referred to as the development of computer systems that perform tasks typically involving human intelligence. AI is being observed to be applied to various fields of business, especially to Human Resources being one important wing among the list. AI interferes with learning, reasoning, problem-solving, and understanding natural language. AI is increasingly used in human resources to help drive decisions in employee hiring, retention, and development. It can also be applied to automate tasks like payroll, but it’s being also used for the rapid creation of new policies, contracts, job descriptions, interview questions, etc. This empirical study is conducted to illuminate the concepts, impact, role, and recent trends of AI in Human capital management. Hence, an overview of the scope of AI in Human capital management has been built in the study.