Duty of Care – Safety Management and Crew Welfare

Abstract

Indeed, the shipping industry brings the world closer through trade, but even this is survived under the relentless efforts of its unsung heroes: seafarers. Yet, life at sea comes with challenges. Prolonged time away from family and friends, demanding work cycles, social isolation—everything takes its toll on a seafarer’s physical and mental well-being. The happiest, most well-rested crew will be the safest. Fatigue changes judgment, as does stress and anxiety. The assurance of safety and welfare of crew on board a ship is, therefore, a multi-faceted challenge that calls for unwavering commitment from managers. While the idea sounds extremely simple, ‘duty of care’ can be very difficult to put into practice. Managers have to juggle regulations, industry standards, and operational constraints to keep a safe and happy ship environment. It is also keeping a culture where mutual respect, freedom of communication, and teamwork are encouraged among all members of the crew. The managerial level is highly instrumental in promoting a more positive organizational culture, where every person is valued and counts. In a nutshell, the duty of care in safety management and crew welfare is an incredibly complex and continuous task requiring incessant efforts and attention.