Employee Satisfaction in Small Scale Enterprises in Bangalore

Abstract

Employee satisfaction today is the most important thing which has to be taken care of by the management. In small scale enterprises it is often not given the importance as chasing after orders and carrying out production activities with greater significance. So what is the role played by the proprietor/manager to keep his enterprises in the optimal production stage and his employees satisfied? The research gap here refers to the desired targets not being met and the deadlines are not kept in any organization.  Because of this problem the managers opt for a optimal production goal with sufficient production accruing satisfactory profits so that the employees are assured of their salaries on time and payment for overtime. This is so because the aspiration level of set target of production may be higher than the actual level acquired. The aspirational level of production targeted may be higher but if the actual level of production maybe lesser then the employee is dissatisfied due to less wages and because of fall in profits. So Simon’s Behavioral model of Satisficing tells us about the satisfaction and sufficing meaning a sufficient level of profits have to be earned to keep the employees at a satisfied level. The findings showed that higher salaries and payment for overtime was what brought about employee satisfaction. The sample size taken was 150. Electrical machining & fabricating industries was selected for study. The study centered around the primary data. The sampled respondents from Bangalore and Kolar small enterprises showed preference for welfare facilities such as transportation and canteen facilities.